Lisa Jaeggi

Custom Work

If you are interested in a custom piece, please email me at yoshimisilver@gmail.com or message me through instagram. Whether it’s recreating something I’ve made in the past or fabricating something totally new, I am happy to consider any idea or concept you want to see brought to life. Check out my Instagram for past work and inspiration…

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More Info

SHIPPING

For domestic shipping, buyers can choose between USPS first class shipping or priority mail. Please allow 3-5 days (after cleared payment) for items to be ready to ship and an additional 2-5 days for US delivery. First class does not include insurance while Priority mail includes up to $50 insurance. I can add additional insurance (usually $2-6 based on desired coverage amount) upon request.

At this time I am limiting shipping internationally. Contact me (yoshimisilver@gmail.com) if you are interested in international shipping, and I can let you know the rate based on your location.

For custom orders, please allow 2-4 weeks for items to be made in addition to the shipping time. Feel free to let me know if you need an item rushed and I will do my best to accommodate.

Free gift wrapping is available upon request, and I can ship to a gift recipient's address--just write me a note during check out.

I pack all items with care to insure their safe delivery--any damages or lost items are not my responsibility.

Thank you for your understanding!

RETURNS & REFUNDS

I try to describe, size and photograph pieces to the best of my abilities. In the rare event that you are unhappy with your purchase and would like a refund, you can contact me (within 10 days of purchase) regarding returning the item. Return shipping costs are the buyer's responsibility.

If an item arrives damaged, I will certainly attempt to repair it or refund you if repair is not possible.

Accurately determining ring size is the responsibility of the buyer--if you have any doubts or would like me to provide measurements of ring inner circumferences of ready made rings please let me know. If you need help figuring out your size for custom orders I'm happy to help.

JEWELRY CARE

It is generally recommended that you always remove jewelry before any activities that might cause them to get wet (swimming, bathing, washing hands, washing dishes, etc). Particularly with untreated turquoise, exposure to water and oils (lotions, soaps, perfumes, sweat) over time will cause the stone to change color. Australian opal doublets also can expand and crack when they absorb water or other liquids.

My pieces are constructed to last, but are nonetheless hand soldered and won't survive repeated abuse. Therefore, avoid catching, hitting, smacking or dropping your jewelry on hard objects. Turquoise is also a soft, porous stone and is easily scratched and other elements of the piece may snag if not careful so always remove rings during physical activities like exercising, gardening, sleeping, or anything that causes your piece to repeatedly bump into other objects. Opals, particularly thin doublets, are also delicate and may be damaged if dropped or hit.

Most of my sterling silver pieces have been chemically oxidized to give a tarnished patina. Polishing or constant wear will eventually remove the patina, although natural oxidization will occur over time as well. Polishing cloths or pads are an easy and economical way to shine silver that has gone dull.

REPAIRS & RESIZING

Once received, any damage that occurs to the piece is the responsibility of the buyer. Buyers are also responsible for properly assessing their ring sizes, as I take care to measure and list correct sizes. Particularly with jewelry containing stone settings, it is very difficult to re-solder broken pieces or resize ring bands. In some cases, depending on the complexity of the task, I may consider the work for a fee (plus shipping both ways). Again, if you are unhappy in any way with your purchase, please email me and hopefully we can work something out.

XOXO,

Lisa